Remote, anonymous medical advice for dermatological, venereological, and aesthetic problems.
Dermacare is a digital health platform providing remote medical advice for dermatological, venereological, and aesthetic conditions through a robust, reliable, and innovative process using photographs, while ensuring complete user anonymity.
On our platform, we combine advanced technological tools with the clinical expertise of Docandu’s dermatologists to ensure that every case is assessed with care and responsibility.
Each consultation is reviewed exclusively by certified dermatologists with many years of clinical experience, who provide a clear diagnosis, therapeutic guidance, and personalized recommendations to anyone seeking trustworthy dermatological care from a distance.
Get fast and accurate dermatology advice from Docandu’s experienced dermatologists, in the comfort of your home. Understand your skin problem and find the right treatment.
Fill out a comprehensive questionnaire about your skin condition, including easy-to-answer compulsory and optional questions.
Upload images of your skin condition, following simple and clear instructions on how to take the photos.
Submit the questionnaire and your uploaded images for evaluation.
Select your preferred consultation timeline and proceed with the payment.
Use the secure code you received after payment to retrieve and download your assessment report.
Request a medical consultation and receive an assessment for your skin problem in as little as 24 hours (based on the timeline you select). Choose the timeline that fits your needs!
All of the above conditions can be evaluated and treated virtually. Moreover, users can receive useful information about the next necessary steps for a wide variety of skin conditions.
Dermacare is a digital health platform that offers remote dermatological and venereological advice through a robust, reliable, and innovative process using images, while ensuring complete user anonymity.
Dermacare combines advanced technology and an experienced team of Docandu dermatologists to evaluate each case and provide consultation.
Get fast and accurate dermatology advice from Docandu’s experienced dermatologists, in the comfort of your home. Understand your skin problem and find the right treatment.
The aim of Docandu – Dermacare is to offer precise information and successfully guide dermatological patients. However, for some conditions or clinical presentations, there might be a need for a physical examination and the use of complementary diagnostic methods, such as dermatoscopy or lesion biopsy. The need for a physical clinical examination or additional diagnostic tools will be communicated individually for each case, based on the assessment of Docandu’s dermatologist.
Each request involves completing a quick and easy medical history form regarding your skin condition and uploading relevant images. The response includes a diagnostic evaluation and further advice from our medical team. This might include a treatment plan or guidance for further targeted diagnostic and therapeutic steps, where applicable. Our team consists of certified dermatologists who are at your service to provide a clear and accurate diagnosis adhering to the highest standards of care.
Dermatology is perhaps the most telemedicine-friendly medical specialty for a wide variety of conditions. Dermatologists are trained to detect skin problems based on visual information and a detailed medical history. Current scientific research from countries where teledermatology is widely used has repeatedly shown that diagnosing skin conditions from a distance is safe and effective. Therefore, providing high-quality images and a detailed yet targeted medical history is sufficient for reliable dermatological advice.









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